Returns Policy
- All returns are subject to a 15% restocking fee.
- Claims not accepted unless arrival is effected at the given address within 14 days.
- Kanga does not accept returns or exchanges on electrical items.
- Kanga will not refund due to change of mind. If you are unsure that the part will suit your loader model please call 1300 4 KANGA to confirm prior to purchase.
- If you order a part that is not suitable for your loader, we are happy to exchange at the customers freight expense.
Shipping Policy
Kanga Loaders Global Pty Ltd uses Australia Post as a preferred method of shipping.The cost of freight through Australia Post will automatically appear in the shopping cart once address details have been filled in. The freight prices are determined by the weight of your shipment and your delivery address. Please keep in mind that delivery is available to business and private addresses only, no PO boxes. Parts ordered from the Kanga store will require a signature upon delivery, so please ensure you provide an address that will be manned during business hours.
Kanga Loaders Global Pty Ltd strives for excellence by providing exceptional customer service. All products listed are fast moving items, therefore we will make sure that these parts are always available. If for some unforeseen reason a particular product is unavailable, we will contact you immediately after we receive the order and discuss alternative methods, such as refund, an alternative item, or to be listed on back order. We trust that our descriptions are accurate, and thorough enough to guide you to the correct part for your loader, however if for some reason you are unsure about a part and it’s compatibility with your loader, please call 1300 4 KANGA to get in touch with your nearest Kanga spare parts interpreter. The representative will be happy to discuss your requirements, and provide professional solutions.
IMPORTANT INFORMATION
- These Website Terms set out the terms of use for this Website by any Customer.
- Before reading this Website, or selecting or using a Product, it is important that these Website Terms be read carefully. Please direct any questions regarding these Website Terms to your Kanga Loaders Representative.
- DEFINITIONS
- In these Website Terms, the following terms have the following meanings:
Australian Consumer Law means Schedule 2 to the Competition and Consumer Act 2010 (Cth);
- In these Website Terms, the following terms have the following meanings:
Website Terms means the terms and conditions set out herein;
Customer means any person or entity using this Website, and you or your have a corresponding meaning;
Kanga Loaders means each of Kanga Loaders Global Pty Ltd ABN 14 087 977 660 and any wholly owned subsidiary of those entities, both jointly and severally;
Kanga Loaders Product means any product manufactured, sold and or available for sale by Kanga Loaders or its Suppliers;
Kanga Loaders Representative means any sales representative employed by Kanga Loaders;
Kanga Loaders Website means the website hosted at the domain name, kangaloaders.com;
Loss means any loss (including loss of profit and loss of expected profit), diminution in value or deficiency of any kind whether indirect, consequential or otherwise, including but not limited to direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits;
Products means:
(a) All kinds of movable property (including but not limited to any Kanga Loaders Product) displayed or in any way referred to (directly or indirectly) in this Website; and
(b) Any services of any kind referred to (directly or indirectly) in this Website; Suppliers means any of Kanga Loaders’ suppliers, subcontractors or contractors.
- DISCLAIMER
- Subject to clause 5.2, the information in this Website, including text and graphics, are provided “as is” by Kanga Loaders solely as a convenience to its Customers without warranty or condition of any kind, either express or implied, including but not limited to, and to the extent permitted by law, implied warranties concerning merchantability, reliability, availability, fitness for a particular purpose or non-infringement.
- Kanga Loaders and/or its Suppliers make no representations about the suitability, reliability, availability, timeliness, and accuracy of the information, Products and related graphics contained in this Website for any purpose.
- To the maximum extent permitted by law in no event shall Kanga Loaders and/or its Suppliers be liable for any Loss arising out of or in any way connected with:
(a) The use of this Website (including in relation to errors or omissions in this Website or other documents which are referenced by this Website);
(b) The use or performance of Kanga Loaders Products, the provision of or failure to provide services; or
(c) Any information, Products and related graphics obtained through this Website, whether based on contract, tort, negligence, strict liability or otherwise, even if Kanga Loaders or any of its Suppliers has been advised of the possibility of damages. - If the Customer is dissatisfied with any portion of this Website, their sole and exclusive remedy is to discontinue using this Website.
- CUSTOMER ACKNOWLEDGEMENTS
The Customer acknowledges and agrees that it is aware that:
(a) By accessing this Website in any form and on each separate occasion, you have had an opportunity to read and are bound by the current version of these Website Terms;
(b) You acknowledge that Kanga Loaders (or its licensors) owns all legal rights, title and interest in and to the Kanga Loaders Website, the content contained in the Kanga Loaders Website, and nothing in these Website Terms derogate from or constitute a transfer or assignment of any intellectual property rights by Kanga Loaders (or its licensors);
(c) Whilst we take reasonable care in preparing this Website, it could include technical or other inaccuracies (including but not limited to typographical errors);
(d) This Website provides Product options for further investigation by customers having technical expertise with respect to the use of such Products;
(e) It is the responsibility of the Customer to thoroughly analyse all aspects of the Customer’s application and to review the information concerning the Products in this Website;
(f) Due to the diversity of possible applications, the Customer is solely responsible for making the final selection of the Product(s) to be used and to assure that all performance, safety and warning requirements of the Product are met;
(g) Not all Products referenced herein are available in all areas;
(h) Kanga Loaders may change the Products and other information described in this Website at any time;
(i) Changes are periodically added to the information set out in this Website;
(j) They should contact their local Kanga Loaders Representative for further information before relying on any information in the Website;
(k) Improper selection or improper use of the Products referred to in this Website can result in death, personal injury and/or property damage;
(l) Due to continuous product improvement, the Product specifications as stated in this Website are subject to change by Kanga Loaders at any time without any notice. The Customer should consult a Kanga Loaders Representative for detailed information and to determine any changes in the information in this Website;
(m) The inclusion of a Product in this Website does not constitute or imply endorsement by Kanga Loaders;
(n) To the extent the Website on the Kanga Loaders Website may contain any links to sites maintained by other organisations (Third Party Websites), Kanga Loaders does not sponsor, guarantee or approve, nor does it take any responsibility for the content or functionality of those Third Party Websites;
(o) In order to improve the Website Kanga Loaders may use cookies to gather data in relation to your use of the Website, and Kanga Loaders may collect, store, disclose and share non-personal information about you in accordance with our Privacy Policy;
(p) You will not reproduce (whether in part or whole, and in any form) the Website, including on your website or in your promotional materials, without Kanga Loaders’ (or our licensors’) prior written consent; and
(q) Your purchase of a Product (if any) will be subject to Kanga Loaders’ standard terms and conditions, which are separate from these Website Use Terms. You can obtain a copy of our standard terms and conditions from your Kanga Loaders Representative. - NO WARRANTY CONCERNING WEBSITE USE
- Subject to clause 5, except as provided in these Website Terms, all express and, to the extent permitted by law, implied warranties, guarantees and conditions under statute or general law as to:
(a) Merchantability, description, quality, suitability or fitness of the Products for any purpose; or
(b) Design, assembly, installation, materials, workmanship or otherwise, are expressly excluded. - To the extent permitted by law, Kanga Loaders is not liable for physical or financial injury, Loss or damage of any kind arising out of the Customer’s use of this Website.
- Subject to clause 5, except as provided in these Website Terms, all express and, to the extent permitted by law, implied warranties, guarantees and conditions under statute or general law as to:
- KANGA LOADERS PRODUCT WARRANTY
- Despite clauses 4.1 and 4.2, the sale of Kanga Loaders Products may be subject to:
(a) Limited warranties as specified within Kanga Loaders’ standard terms and conditions of sale;
(b) As applicable for the particular transaction, certain statutory warranties under the Australian Consumer Law or similar foreign legislation (depending on the jurisdiction in which the Kanga Loaders Products are purchased). - Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
- We recommend you peruse Kanga Loaders’ standard terms and conditions of sale of Kanga Loaders Products for further details. The Customer should contact a Kanga Loaders Representative for a copy of these standard terms for perusal if desired.
- Despite clauses 4.1 and 4.2, the sale of Kanga Loaders Products may be subject to:
- INDEMNITY
- The Customer agrees to:-
(a) Immediately release and forever discharge; and
(b) Irrevocably indemnify and agrees to keep indemnified,
Kanga Loaders, its directors, Suppliers, representatives, related entities, successors and assigns (Indemnified Parties) from and against any and all Loss and liability, debts, costs, expenses, damages, causes of action, actions, suits, claims, demands and legal proceedings whatsoever, whether legal, equitable or statutory, and whether present, future or contingent, howsoever arising out of or connected with the Customer’s use of this Website. - The Customer shall pay any and all costs, damages and expenses, including, without limitation, reasonable legal fees and costs awarded against or otherwise incurred by the Indemnified Parties in connection with or arising from any such claim, lawsuit, action, demand or other proceeding referred to above.
- The Customer agrees to:-
- SEVERABILITY
- If a provision of these Website Terms is illegal, invalid, unenforceable or void in a jurisdiction it is severed for that jurisdiction and the remainder of this agreement has full force and effect and the validity or enforceability of that provision in any other jurisdiction is not affected. This clause has no effect if the severance alters the basic nature of these Website Terms or is contrary to public policy.
- GOVERNING LAW & JUSRISDICTION
- These Website Terms are governed by and construed in accordance with the laws of Queensland, Australia.
- Each party irrevocably:
(a) Submits to the non-exclusive jurisdiction of the courts of Queensland, Australia and the courts competent to determine appeals from those courts, with respect to any proceedings which may be brought at any time relating to these Website Terms; and
(b) Waives any objection it may now or in the future have to the venue of any proceedings, and any claim it may now or in the future have that any proceedings have been brought in an inconvenient forum, if that venue falls within clause 8.2(a). - If a provision of these Website Terms is illegal, invalid, unenforceable or void in a jurisdiction, it is severed for that jurisdiction and the remainder of these Website Terms have full force and effect and the validity or enforceability of that provision in any other jurisdiction is not affected.
- ENTIRE AGREEMENT
- Subject to clause 9.2, these Website Terms:
(a) Is the entire agreement and understanding between the parties about the subject matter of these Website Terms; and
(b) Supersedes any prior agreement, understanding and negotiations on anything connected with that subject matter. - Kanga Loaders products are sold subject to separate terms and conditions which will be provided at or around the time of sale.
- Subject to clause 9.2, these Website Terms: